Skinzi Cosmetics typically follows the sales volume and frequency of each shade, and we do our best to minimize "out of stock" items by ordering them sufficiently in advance, in alignment with our supplier timeframes.
Orders are processed between 3-5 business days. Once your order is processed, delivery time within the United States is 3-6 days, and 10-15 business days for international orders. During holidays or new collection launches, the delivery timeframe may vary.
Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Skinzi Cosmetics.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
We try to send order confirmations within a reasonable period of time but sometimes it can take up to 24 hours due to high demand. If you have not received your order confirmation within 48 hours, please contact us at firstname.lastname@example.org.
We do not accept returns, exchanges or refunds. All sales are final. Please note, Skinzi Cosmetics reserves the right to refuse all returns.
Our packages go through quality checks but in the unlikely event that a product arrives not as described, we can send replacements for only the damaged/missing product within 14 days of receipt of package. Customer must include photos of the issue including the order invoice.
To reset your password, go to https:/skinzicosmetics.com/account/login and click on “Forgot your password?” above the sign-in button. You will then be prompted to enter your email address you used to create your account. Once you submit this information, you will receive an email notification with a link to reset your password. Once you’ve reset your password, you can log in with your new password.